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Where can I get more information and help?

On this page:

Where can I get more information and help?

If you need to talk to someone other than emergency services or get further information about bullying, try these services and resources:

Further information

 

  • Parent Help - Here to help parents with all parenting challenges from those everyday situations to the most serious issues.
    Phone (0800) 568-856
  • Family Services 211 Helpline - For information on (and direct transfer to) health and social support services in your area.
    Phone (0800) 211-211
  • Skylight - A national not-for-profit trust that enables children, young people, their family / whānau and friends to navigate through times of trauma, loss and grief.
    Phone (0800) 299-100
  • Netsafe – If your child is experiencing online bullying, contact Netsafe for help and advice no matter what your situation is.  Netsafe’s service is free and confidential.
    Phone (0508 638 723)
    Netsafe also have a for parents, including , and
  • Digi-Parenting - An online hub of resources designed to help parents navigate the complex world of young people online.

Helplines for children and young people:

  • Youthline
    Phone (0800) 376-633
    Free text 234
    Email talk@youthline.co.nz
    Online chat
  • The Lowdown
    Email team@thelowdown.co.nz

  • What's Up - Phone counselling is available Monday to Friday,1pm - 10pm and weekends, 3pm - 10pm
    Phone (0800) 942-8787 (for 5 - 18 year olds)
    Online chat is available 7pm - 10pm daily
  • Kidsline - for young people up to 18 years of age and open 24/7
    Phone (0800) 54 37 54 (0800 kidsline)
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